FAQ
What is the difference between a walk-in bathtub versus a regular bathtub?
The walk-in tub is engineered with an optional inward or outward swinging
door with a low step-in threshold with an average of 3”- 6” in height from the
floor. The door can be opened and closed to allow the bather to enter and exit
the tub. Also, various walk-in tubs come with a 15”-17” high seat molded into
the tub. The soaking depth of a walk-in bathtub is assessed differently from a
regular bathtub determined by three pivotal factors: the interior length of the
walk-in tub, the length of the seat, and the distance from the seat to the
overflow. Plus, the walk-in tub models come in multiple sizes designed to
replace an existing bath or shower space with most walk-in tub sizes being an
average of 30” in width x 52”-60” in length and 35”- 40” in height from the floor.
MB Walk-In Tubs distributes 25+ walk-in tub models, each designed for various body sizes and types.
The regular bathtub is engineered with the option of laying down in the
bathtub while bathing. When entering or exiting the bathtub the bather
must step over a high threshold typically 17”-18” in height from the floor
causing a fear of falling before and after the bathing experience.
Do walk-in tubs fill quickly? (Fast fill faucets, staying warm, wait time, cold seat)
MB Walk-in Tubs feature fast-fill deck mount faucets, offering several
advantages over regular bathtub faucets with slower fill times. These fast-
fill faucets are designed to maximize water flow, reducing heat loss due to
longer fill times. MB Walk-In Tubs offers sleek and modern design faucets.
What size water heater should I get for my walk-in bathtub? (out of hot water, cold water, slow fill time, weak water pressure, not enough hot water)
There are multiple factors can affect the fill time and the water
temperature:
1. The size of the walk-in tub (water capacity in gallons, occupied)
2. The water pressure in the house
3. The water supply piping size and configuration (1/2” vs ¾”)
4. The distance from the walk-in tub to the water heater
5. The faucet of the walk-in tub (fast-fill vs standard)
6. The efficiency and capacity of the water heater
7. Simultaneous operation of multiple plumbing fixtures
Considering all factors, it is always recommended to upgrade the water heater to the larger size. Each case is different. The average walk-in tub usually requires a 50 - 75 gallon water heater.
There are also available electrical and natural gas high-efficiency tankless water heaters. Usually, tankless water heaters offer slower fill time, so purchasing the highest flow rate available – 11 GPM or higher is strongly suggested.
Example of a tankless water heater:
Rheem Performance Platinum 11 GPM Natural Gas High-Efficiency Indoor Recirculating Tankless Water Heater
1. The size of the walk-in tub (water capacity in gallons, occupied)
2. The water pressure in the house
3. The water supply piping size and configuration (1/2” vs ¾”)
4. The distance from the walk-in tub to the water heater
5. The faucet of the walk-in tub (fast-fill vs standard)
6. The efficiency and capacity of the water heater
7. Simultaneous operation of multiple plumbing fixtures
Considering all factors, it is always recommended to upgrade the water heater to the larger size. Each case is different. The average walk-in tub usually requires a 50 - 75 gallon water heater.
There are also available electrical and natural gas high-efficiency tankless water heaters. Usually, tankless water heaters offer slower fill time, so purchasing the highest flow rate available – 11 GPM or higher is strongly suggested.
Example of a tankless water heater:
Rheem Performance Platinum 11 GPM Natural Gas High-Efficiency Indoor Recirculating Tankless Water Heater
Aren’t powered drains faster and pump water out quicker?
Yes, it does drain faster however while the hydro pump pushes
the water through the drainage system faster it also applies lots of
pressure to the walls and fittings of the house drainage system and can
damage that especially if that is old or if there are some weak spots in the
sealed joints.
How long it will take to drain my walk-in bathtub?
The draining time of the walk-in tub will depend on the water capacity of
the tub, the complexity and condition of the house drain.
Please make sure your house drain is tested by an experienced plumber
and is in good condition before installing the walk-in tub.
Are all MB Walk-in Tubs models easy to get in and out of? (Low threshold, Low Step-in Height. Easy in and easy out, comfort, convenience, safety)
Yes, all MB walk-in tubs have a low threshold with an average of 3”-6” in
height, and easy entry, making your bathing experience safer and more
convenient for all bathers..
Will the in-line water heater heat the water and will it stay warm in my tub? (Water heater, heated seat, in-line water heater)
MB Walk-in Tubs with the hydrojetting feature will include an in-line water
heater. The in-line water heater is designed to maintain the water
temperature of the tub. The in-line heater will only heat the water while
the hydro jetting system is in use. If you have the hydrojetting system
running it will help maintain your bath’s temperature. It will not make your
bath warmer or completely maintain temperature, but it will keep the
water in your tub at a consistent, comfortable temperature.
Are MB Walk-In Tubs ADA Compliant?
ADA (Americans with Disabilities Act) sets certain standards for accessible
design, ensuring that those with disabilities have equal access to public
accommodations. Our product design offers multiple ADA-compatible
elements including:
– Physical Dimensions & Functionalities to accommodate users with disabilities
– Seat Height of 17″ presumably matching ADA compliance (on most models)
– Incorporate of a 5 Piece Faucet & 2 Piece Accessibility Single Level
– Many other characteristics
– Physical Dimensions & Functionalities to accommodate users with disabilities
– Seat Height of 17″ presumably matching ADA compliance (on most models)
– Incorporate of a 5 Piece Faucet & 2 Piece Accessibility Single Level
– Many other characteristics
What about the doors? Are they easy to close? Will they be watertight? (Watertight doors, easy to close, easy to open)
All of our doors have a durable integrated gasket that creates a tight,
leakproof seal every time you bathe.
Which Walk-in tub will fit my home? (Best fit for my home, height, width, length, door, house, hallways, fit, bathroom)
Mb Walk-in Tubs are delivered as a single unit. Therefore, it is necessary to
ensure you correctly measure the width of your doorways from the main
entrance to the bathroom, including all the turning angles where you
would need to carry your walk-in bathtub through the house into the
bathroom.
Do you offer any Military or Veteran Discounts? (VA, Veterans discount, discount)
We most definitely recognize additional discounts in gratitude for your
military service. Please mention your status to an agent, and they will
apply this discount. Verification may be requested.
Do you offer Senior Citizen Discounts? (Senior discount, Senior citizen, discount) Yes, our Senior Citizens are offered an additional discount. This way you do not need to sacrifice quality for budget. Aren’t all walk-in tubs similar in design? (Unique, features, proprietary, value, luxury)
No! MB Walk-in Tubs have over 25+ different model options. Our tubs
have a wide range of door styles, sizes, jetting options, and
other therapeutic options.
What are the benefits of Hydro massage, air massage, and micro-bubbles? (Health benefits, circulation, muscles, joints, arthritis, circulation)
Larger bathers or bathers that have mobility challenges will specifically benefit
from the 3 speed air massage with bidet jets that can be helpful with hard-to-
reach places. Bathers who have circulatory issues such as diabetes,
hypertension, or amputation may benefit from a hydro jetted walk-in tub with
intensity control dial. The strategically placed jets massage the feet, legs,
calves, hips and back, delivering an invigorating, relaxing experience. Bathers
who have skin conditions may benefit from our Infusion microbubble feature.
The microbubble system generates micro air bubbles into the water that are
less than 50 microns. These microbubbles penetrate the first layer of skin and
become a natural exfoliant. Some of our customers have told us that
microbubble therapy has helped them with psoriasis and eczema, as well as
leaving their skin feeling softer, more hydrated, and overall healthier.
How many gallons does it take to fill the tub? (Tub capacities, gallons, fill, drain)
Since MB Walk-inTubs have over25+ different models for selection, the size of
the tub you choose will determine how many gallons of water it takes to fill.
You will find each tub’s complete specifications on the download page
associated with each tub on our website.
Is it possible to shower in a walk-in bathtub? (Safe showering, seated shower, standing shower, ADA, showers)
All MB Walk-in Tubs fast-fill faucet sets come with an extendable, multi-
function hand-held shower, but we also offer a shower column kit that can
be installed on your walk-in tub. This would allow you to either stand or sit
and enjoy a shower safely.
Do your bathtubs come with a warranty? (Warranties, guarantee)
Yes. the lifetime of the original customer, living at the address of
installation. Additionally, lifetime technical support is included with the
purchase of an MB Walk-in Tubs Technical support is available by email.
Can I put Epsom salts or bath bombs in my MB walk-in tub? (Tub additives, bubble bath, aromas, scented oils, epsom, salts)
Yes. Epsom salts are fine for use with your walk-in tub and will not harm the
jetting system. We do recommend that you rinse your tub after their use
however.
Bath salts and bath bombs are not recommended as they may have long term
effects on the mechanics of your walk-in tub, but they can be used. The
potential harm to your jetted tub comes from the oils, dye, Confetti, glitter,
and floral material that is sometimes added to bath bombs. They should be
used sparingly, and the tub should be thoroughly rinsed after use.
Can I use Epsom Salts in the combo hydro/air bathtubs. (Tub additives, bubble bath, aromas, scented oils, epsom, salts,hydro, air)
Epsom salt can be used in the bathtub; however, it may affect the chrome
finish, most likely causing discoloration and spots on the chrome surface.
Does a walk-in tub increase the value of my home? (Value, luxury, re-sale)
This is dependent on customer desire. If you are selling your home with
your walk-in tub and a potential buyer has specific needs that would be
helped by a walk-in tub, then it might add some extra value to your home.
It is also important to note that a Walk In Bathtub is worth significantly
more than the typical bathtub.
How do you clean and prevent mildew or build up of bacteria in a Walk In Tub? (Maintenance, cleaning, tub care, durability, care)
The Pump Circulation System needs to be flushed and drained before
using an MB Walk-in Tub for the first time. To flush the bathtub, combine
2 cups of white vinegar and 2 cups of water. Then, fill the bathtub with
water to reach an inch above the highest jets. Add the vinegar/water
mixture, and run the bathtub for 10 minutes. Since the air and hydro
system are plumbed, it is not necessary to flush after each bath. More
stubborn debris may be removed with denatured alcohol. It is
recommended that the pump’s inlet cover is cleaned and the pump
circulation system is flushed once a month. You can clean the pump’s inlet
cover by clearing debris, such as hair, followed by wiping it down using a
non-abrasive towel and a suggested cleaning material such as: Dawn®
Dish Detergent, Rubbermaid® CommercialStrength Shower Tub & Tile
Cleaner, Home Depot HDX Shower Tub & Tile Cleaner, Kaboom Shower
Tub & Tile Cleaner with OxiClean, and so forth.
We do not recommend using bath bombs because they may be difficult to
clean and can clog the jet system(s).
On the 3-Speed Air Massage, which speed comes first? Is it high to low, or low to high? (Air massage, bubbles, air bubbles, air jets)
The first time you push the air massage button, it will be high speed. The
second push is medium speed, the third, low speed and finally, one more
push shuts the system off.
Do you offer MB Walk-in Tubs (House, bathroom, sizes, fit)
All of our walk-in tubs can be placed into a 3-wall alcove. Our tubs can also be
installed against one or two walls as a free-standing unit. Our walk-in tub
models will come with a reversible end panel that is used to cover the end of
the tub exposing the walk-in tub shell. An additional end panel can be ordered
if your tub will be installed against the wall with both ends exposed to give it a
complete look.